THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers

What are you doing to make customers come back? It's your job to reach customers where they are and get their repeat business. That's customer loyalty and it's where your customer's true value comes from in today's market. At Data Outsource, we want you to have the tools you...

Dynamics 365 for Customer Service – Create lifetime customers

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better...

Why Cloud Customer Flyer

Are you still using that same old email platform? If so, it's probably time to upgrade. Get the most for your business by leveraging the unique opportunities that using a modern email platform can bring: access email from anywhere, on any device and keep your information safe with document...

GDPR Compliance – How Microsoft Meets Your Needs

To get GDPR compliant, it may seem like you need to hire a large legal team. We know that GDPR compliance may appear to be a difficult endeavor, but we're here to help make it easier. Microsoft is committed to being GDPR compliant. Building features and capabilities into...

How to provide persistent data protection on-premises and in the cloud

If you have customers or employees in the EU, then you need to get compliant with GDPR. At Data Outsource, we want to support you on that journey by giving you the best IT services platform that combines built-in safeguards and gives you control over your data.     Microsoft is the platform that IT pros trust. With Microsoft Azure, you...

Powering the Franchise Business Model with Azure

Now it's possible to migrate your critical workloads to the cloud with 0% downtime. And Data Outsource is here to ensure your journey goes smoothly from start to finish with Microsoft cloud services. See how BroadPeak Technologies was able to scale up a franchise ecosystem with Microsoft Azure with...

Boys & Girls Clubs of America–A Digital Transformation

Digital transformation can create a positive impact that reaches far beyond the doors of your organization. And Data Outsource is here with the right solutions to get you there. See how Boys & Girls Clubs of America extended their reach by creating a new youth-facing platform powered by Microsoft...

Weathering the Aftermath of Hurricane Irma with Skype for Business

Every business wants to be there for their customers. And Data Outsource has the solutions to help. See how Kelly Roofing in Florida used Skype for Business to successfully field 26,000 calls the week after Hurricane Irma and ramp up new employees to meet their community's needs. Contact us...